If you have ever visited an Apple Store then you witnessed firsthand what Google and Facebook do not have. Barbara Marie Brannan explains:
What’s missing at Google and Facebook that Apple has? A face. A human being. Someone to talk to. A place to go whenever a something goes wonky or we have questions that need to be answered. A trip to the Apple Store yields results. Have you ever talked to an employee from Google or Facebook?
Can you name an Apple competitor that has a face? Microsoft.