Insightful look at how Apple differentiates the company from competitors from T.T. O’Brien:
Name a critical and noteworthy difference between Apple and any of its many competitors. Expensive price tags? Check. Usability? OK. Attention to privacy and security? Sure. Far better than Google. Style and flare? Uh huh. Apple Stores? Of course.
That personal touch, among the aforementioned items, actually segregates Apple from the riffraff of retail. You pay for it in higher prices, but it’s there and not anywhere else on the same scale. As highly touted as Google’s new Pixel 3 camera is, have you ever met a Google employee? Yet, at any Apple Store you can get free classes on how to better utilize an iPhone’s camera; or, just about any Apple product.
I’ve never seen a Google employee.